A Literature Review on effects of Covid-19 on Mental Health of Employees and its impact on Organizational Work Culture

 

Rajeshwari Narendran1, Mehvash Baluch2

1Department of Business Administration, M. L. Sukhadia University, Udaipur (Rajasthan)

2Research Scholar, M. L. Sukhadia University, Udaipur (Rajasthan)

*Corresponding Author E-mail: mehvish.baluch@gmail.com

 

ABSTRACT:

Aim: The objective of this study is to observe the effect of Covid-19 on Mental health of employees and its impact on the work culture in organizations. Research Question: To examine the effects of Covid-19 on Mental Health of workers. To evaluate impact of mental health on organizational Work Culture. Research Design: This paper is based on Literature review of previous researches done on the topic and based on it findings have been drawn out to evaluate answers for research question. A manual search was done on Pub Med, Google Scholar, Scopus to find pertinent studies. Based on the stated qualifying requirements, articles were chosen. Findings: It was concluded that there is a significant impact of Covid-19 on Mental Health of Employees. Employees faced mild to severe symptoms of depression, anxiety and distress due to prolonged working hours, change in work dynamics, isolation etc. The impact was majorly seen on employees working in healthcare sector. The impact of Mental Health of employees also affected the work culture in organizations to some extent. There was a seen a shift in work culture dynamics due to work from home and virtual mode of communication during Covid-19 pandemic. Research Limitations: Limited number of Literature was reviewed in order to conduct this study. Further for more accuracy particular industry or geographical locations should have been taken into consideration. Practical Implication: The study sheds light on how how covid-19 has affected employees working in different industry and locations and how the impact of their mental health has changed the work culture of organization. Originality: This paper shows how mental health of employees has impacted the work culture of organizations and the effects of Covid-19 on mental well-being of employees.

 

KEYWORDS: Covid-19, Mental Health, Work Culture.

 

 


INTRODUCTION:

Little is known about how widespread epidemics, especially in the early attack, affect public mental health. Because of this knowledge vacuum, we are woefully unprepared to assist people as they deal with the unexpected COVID-19 outbreak. As stated by the World Health Organization, 300 million individuals battle depression globally (WHO, 2018).

 

A person's mental health affects both their general wellness and that of their community. Mental Health is quite distinctive. Numerous variables may have an affect on a person's mental health. For some people, what is unpleasant and distressing may not be as much for others. What bothers one individual may not annoy someone another. Mental health is related to life observations, interpersonal relationships, values, cultures, etc. From childhood until maturity, daily interactions in households, schools, companies, etc. have an effect on one's mental state.

 

Mental illness, which is defined as a state of emotional anguish followed by mild to serious signs of depression, anxiety, and physical symptoms, has been frequently utilised as a sign of mental health (Drapeau et al., 2012). The worldwide COVID-19 pandemic has had a serious impact on not only people's physical wellbeing but also their economic state and mental health. Governments from all over the globe have urged businesses to embrace remote work in order to stop the coronavirus from growing while maintaining output. Work from home (WFH), also known as telework, video conferencing, flex workspaces, and remote work, is an alternative work structure in which individuals carry out their activities from home while interacting with colleagues and using technology for communication and information (ICTs) (Tavares, 2017). The sudden transitions to WFH and some other elements linked to the COVID-19 pandemic offer a distinctive environment for examining the impact of WFH on both mental and physical well-being. Social and behavioural factors have the most overt effects on health. Particularly, the prolonged home confinement during the pandemic may have contributed to emotions of overall anxiety and depression, which frequently result in alterations to lifestyle and dietary behavior (Di Renzo L, Gualtieri P, Cinelli G, et al, 2020).

 

MENTAL HEALTH OF EMPLOYEES AFTER COVID-19

Covid-19 induced Due to linked illnesses, physical solitude, stigma, and prejudice, as well as employment losses in numerous of the places badly affected by the epidemic, there are mental health difficulties among youth, women, children, and elders. Post-traumatic stress disorders, anxiety, sorrow, and insomnia are typical signs of the mental health problems people experienced in COVID-19. During this time, electronic therapy for mental illnesses was offered, and social media was utilised to spread services for mental health and to share knowledge. Following the Covid-19 Pandemic, a number of organisations, authorities, etc. have recently focused on mental health.In the past a few major corporations gave attention to mental health by including it as a crucial component of their entire well-being initiatives, Covid-19 transformed the landscape. Following COVID-19, actions have been done to improve the mental health of both the wider populace and personnel in organisations. Most people's working dynamics have changed as a result of the lockdown and home-based employment policies. Stress at work from long working hours during the work from home period emerged along with the new dynamics. There is a trend that stress from the office has been migrating to problems at home (Sutarto, et al. (2021). In light of the pandemic, a sizable amount of individuals were laid off as businesses cut costs. During this time, employees lost their raises and incentives. Employees' mental health was influenced by the new shift in work dynamics, job insecurity, and financial instability, which led to poor or decreased work efficiency and effectiveness. Their mental health during this time was greatly impacted by those who were already struggling with mental illness. During this time, the World Health Organization devised guidelines for managing mental health.

 

Throughout COVID-19, there were indications of persons having sadness, anxiety, insomnia, tension, etc. Certain problems may also worsen or even worsen throughout these times, as per Mayo Clinic. After COVID-19, many firms developed Mental Well-Being policies and programmes for their employees in an effort to lower stress levels and boost productivity. Businesses who were unable to establish a distinct mental health programme gave HR workers instruction on how to interact with staff members who had mental health problems. The most popular organisational solution to address concerns with mental well-being is counselling, which involves one-on-one interactions with HR specialists.

 

Previous researches done on the topic shows the significant impact of Covid-19 on Mental Health of employees which also impacted their work performance and efficiency. The changing work dynamics and shift in work culture triggered more serious Mental Health Concerns among employees. People who were affected with Covid-19 virus had to face both mental and physical health concerns which directly affected their performance. Studies show that people of Africa were more prone to work stress after covid compared to Gulf countries (Ayesha S. Al Dhaheri, et.al. 2021).

 

IMPACT OF EMPLOYEE MENTAL HEALTH ON WORK CULTURE:

An accomplishment is determined by organisational culture. This is especially true in the field of employee mental health and well-being, whereby the finest staff practises can be compromised by a weak culture. According to studies, corporations do not promote an environment that encourages mental health; on the contrary, they negatively impact employees' mental health by offering low wages, overburdening them with work, having weak leaders, acting unethically toward the staff, etc. The seriousness of the crisis is being underestimated by organisations. Delivering low salaries and overworking nearly half of the workforce results in significantly intense stress, poor health, and shoddy job involvement, whether on purpose or accidentally. A person's mental and physical health is greatly impacted by their workplace culture. Leaders must educate followers on how to spot risky behaviour since employees demand a pleasant workplace. This requires creating a setting where employees feel comfortable talking about their struggles. Communicating about normal depression symptoms and offering thorough mental health support and aid will help create that environment. The culture of an organization relates to the ideals of fairness, impartiality, and faith in a workplace. In general, an organization's culture is made up of the core values upheld by that group. Employees use these suppositions as guidelines for reasonable conduct and problem-solving strategies. They are a bundle of moral ideas, concepts, convictions, and goals. Creating a positive workplace culture can help staff members manage their mental health, deal with pressure, and increase their forbearance. Although there are many factors that can impact an employee's mental health, businesses may only have a limited degree of influence. However, organisations do have some degree of control over workplace culture. There are several positive benefits to worker mental health that are more equal. Offering employees the practical well-being resources they need to cope with stress helps organisations improve mental health and a better workspace while also making a sound investment. Businesses are learning efficient and affordable methods of encouraging better mental health at work by establishing a culture that prioritises mental health issues and gives support without discrimination. The development of mutually beneficial relationships among teammates and the fostering of a supportive environment among managers are two relatively low-cost, simple steps that can significantly impact employee mental health.

 

CONCLUSION:

The COVID-19 pandemic is linked to extremely elevated levels of mental distress, which frequently exceed the bar for medical significance. The psychological responses of the populace during an infectious illness outbreak have a significant impact on the disease's propagation as well as the incidence of emotional distress and social disorder during as well as following the outbreak (Cullen, et.al. 2020). An worldwide health goal is reducing the risk that COVID-19 will have on mental health. In the words of Rajgopal. T (2010) "Job related occupational anxiety is a primary reason for workplace ill health, poor productivity and cognitive mistake". The results are alarming because they point to significantly higher incidence of sadness and anxiety, even among people who do not currently have a diagnosis. The most significant effects on public mental wellness and health are probably going to come from the measures designed to mitigate the social, financial, and role disturbances brought on by COVID-19, especially among those who already have medical issues. The literature review done on the topic sheds light on how Covid-19 Pandemic affected individuals especially those working in organizations. The individuals who were majorly impacted were the ones working in Healthcare sector. Female staff experienced greater levels of stress brought on by having direct patient interaction. Also, the employees' stress levels declined as their education and age rose (Shanjani., et al. 2020). Due to prolonged working hours and always having to face the risk of getting infected put them under constant stress during working hours. The COVID-19 pandemic and lockdown appear to be more distressing for persons under the age of 35, women, those without jobs, and those with poor incomes (Pieh, et.al. 2020). This impacted their Mental Health causing symptoms of depression, anxiety and burnout in few cases. The other individuals affected by Covid-19 pandemic were the people working in corporate sector. Particularly in younger individuals and those with higher educational backgrounds, psychological conditions are exacerbated by job insecurity, extended periods of isolation, and future uncertainty (Giorgi, et.al. 2020). Due to the shift in work dynamics, and increasing work from home made them feel more isolated and hence a victim of depression. Employees working in corporate sector faced work overload and reduced inter-personal relationship due to work from home which put them under work stress and consequently affected their mental health. A research done with respect to Gulf and African countries suggests that people living in African countries were more impacted with Covid-19 compared to Gulf Countries. Although the COVID-19 pandemic had some minor emotional impact, it also had some beneficial effects on adult understanding of mental health issues and family support in these countries. Researches done on general population showed high rates of symptoms of depression, anxiety, emotional distress and stress. It was observed that an extraordinary threat to mental health in high-, middle-, and low-income nations is posed by the COVID-19 pandemic.

 

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Received on 03.03.2023         Modified on 28.03.2023

Accepted on 27.04.2023     ©AandV Publications All right reserved

Asian Journal of Management. 2023;14(2):133-136.

DOI: 10.52711/2321-5763.2023.00021